Privacy Policy
Privacy Policy
Effective Date: January 20th 2023
1. Introduction
Elite SF Limited is committed to protecting the privacy and security of the personal information of our customers, particularly the children who participate in our sports coaching programs. This Privacy Policy outlines how we collect, use, disclose, and protect personal information that we receive from you.
2. Information We Collect
We collect the following types of personal information:
Parent/Guardian Information: Name, contact details (phone number, email address, home address), and payment information.
Child’s Information: Name, date of birth and relevant SEN Provisions if applicable and medical information (e.g., allergies, physical conditions) necessary for safe participation in our programs.
Usage Data: Information on how our website or app is accessed and used, including IP addresses, browser type, and activity logs.
3. How We Use Your Information
We use the personal information collected for the following purposes:
Service Delivery: To register children for coaching programs, manage attendance, and provide personalized coaching experiences.
Communication: To send important updates about classes, schedules, and any changes to our programs.
Payment Processing: To process payments for our services securely.
Safety: To ensure the safety and well-being of children during our activities, including addressing any needs.
Improvement: To analyze and improve our services and customer experiences.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, data storage, and other essential business functions.
Legal Obligations: If required by law, we may disclose personal information to comply with legal processes, such as court orders or government regulations.
Consent: With your explicit consent, we may share information for other purposes not covered in this policy.
5. Data Security
We take the protection of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. These measures include secure servers, encrypted communications, and restricted access to personal information.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Parental Rights
As a parent or guardian, you have the right to:
Access and review the personal information we hold about your child.
Request corrections or updates to your or your child's personal information.
Withdraw consent for the use of your or your child’s personal information, understanding that this may affect our ability to provide certain services.
8. Children's Privacy
We understand the importance of protecting children’s privacy. We do not knowingly collect personal information from children without parental consent. Our services are designed with the safety and privacy of children as a top priority.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Elite SF Limited
31 Walker Ave, Wolverton Mill, Wolverton, Milton Keynes MK12 5TW
07530062988